STORM Building Products has supported the construction industry and related projects for over two decades. Year after year, STORM has adapted and grown to meet the demands of its valued customers.
In 2022, the STORM service offering will be bigger and better than ever to provide more benefits and products to distributors, suppliers and end-users.
PROVIDE IMPECCABLE CUSTOMER SERVICE EVERY TIME
In 2022, STORM will invest in expanding the size of the customer service team to ensure all of our customers receive the time and dedication they deserve to support their business targets and product needs.
The customer service team are the ‘face’ of STORM and strongly believe in going above and beyond to fulfil customer requirements with a friendly and proactive attitude. When you work with STORM, you can trust that you will receive a service from people that understand you and your business.
From dealing with basic enquiries to creating quick quotes to help you manage your budgets and orders, the team have the STORM expertise and industry know-how to deliver good response times and a personalised, professional experience.
MAKE ORDERING EASY
Ordering products in a straightforward way is fundamental to STORM’s customer offering. The STORM team conduct itself in a way that allows us to maintain and create long-term, meaningful relationships to guarantee success at all levels of the supply chain.
Not only can we make ordering easy by investing in a bigger team but we invest in talented people that will benefit our distributors. By investing in a procurement expert, we have set up long-term industry forecasts to guarantee the quantity of our stockholding is big enough and diverse enough to offer the products you need when you want them.
This combination of sleek order management and a good product offering going into 2022 will help our distributors succeed in existing and new areas.
OFFER THE PRODUCTS YOU NEED
In 2022, STORM is completely revolutionising our product ranges to make our offerings more accessible to distributors and end-users. The 12 current STORM ranges will be split into the following…
- Outdoor Living
- Wall and Ceiling Cladding
- Polycarbonate Roofing Solutions
- Corrugated Sheeting
Not only will the refinement of the STORM product offering make securing stock simpler for our customers but distributors and merchants will be able to tailor sales strategies in a more direct and clear way.
HELP YOU REACH YOUR POTENTIAL
To help distributors and merchants achieve more success in the new year, STORM will be on-hand with fantastic after-sales support and marketing material on a scale never seen before.
By choosing to purchase from STORM, you are investing in a long-term relationship with a business that cares about seeing your company succeed. STORM believe in our product offering and want our distributors to believe in their success too with visible and commercial results.
We will attend your site and maintain displays, replace stocks and ensure that everything is in place to push STORM products to the next level to help you succeed.
SOLUTIONS WHEN AND WHERE YOU NEED THEM
Having an excellent delivery service is imperative to STORM’s success, and it’s also key to yours. Our team understand how important fast and secure delivery is and will go above and beyond to make sure your products get to you when we say they will and when you need them.
In 2022, our fleet will grow to help us cover more areas of the United Kingdom with improved operational efficiency. With an experienced transport manager behind our logistical process, you can expect the same great delivery service from STORM and more.
GIVE YOUR BUSINESS THE ESSENTIALS TO GROW
2022 will be a big year for everyone. The UK construction industry has seen hardships over the past couple of years, but the STORM team embrace a challenge and is fully prepared to work hard to support our distributors, manufacturers and customers.
At STORM, we want to see your business grow. In 2022, we will keep investing in our internal practices and products to build your business up. From the first phone call with our friendly customer service team to satisfaction from the end-user and commendation for your sale to them, STORM Building Products know that in 2022 we’ll be there for you.